Smilebox Terms of Use

BY USING ANY SERVICE OR SOFTWARE PROVIDED BY SMILEBOX YOU AGREE TO BE BOUND BY THESE TERMS OF USE. THESE TERMS OF USE APPLY TO YOUR USE OF THE SERVICE AND ANY SOFTWARE PROVIDED BY SMILEBOX TO YOU:

1. General Terms of Use

USER CONDUCT

Smilebox may monitor or review your conduct on any of the services offered by Smilebox (referred to collectively as the "Service").

In using the Service you agree not to:

  • Use it for illegal purposes;
  • Use the Service in connection with chain letters, junk mail, surveys, contests, pyramid schemes, or use any distribution lists including any person who has not given specific permission to be included in such a process (commercial or otherwise);
  • Collect or disseminate information about other users, including e-mail addresses, without their consent, or otherwise invade another's privacy or violate rights of publicity or intellectual property rights (including but not limited to copyright, trademark and patent rights);
  • Use the Service in a manner, or transmit material through it, that is unlawful, harassing, defamatory, abusive, threatening, harmful, vulgar, obscene, sexually explicit, or otherwise objectionable material of any kind or nature;
  • Copy or use any portion of the designs by Smilebox or third parties or output from designs by Smilebox or third parties other than as expressly provided by the Service;
  • Transmit or upload any material that contains viruses, trojan horses, worms, time bombs, cancelbots, or any other harmful or deleterious programs; or
  • Engage in any other conduct which, in Smilebox's sole discretion, is considered inappropriate, unauthorized or objectionable.

You understand and agree that you may be exposed to content posted by other users that may be offensive, indecent or objectionable. Under no circumstances will Smilebox be liable in any way for any content posted by any user or third party. Smilebox does not control the content posted by users via the Service and, as such, does not guarantee the accuracy, integrity or quality of such content.

We may remove any content that you transmit to us, or terminate your account or subscription, if we are requested to do so by a copyright holder, or if your use of our software, the service, or that content violates this terms of use or is otherwise, deemed to be, in our reasonable discretion, inconsistent with the legitimate purposes and uses of the service.

YOU REPRESENT, WARRANT AND AGREE THAT YOU WILL NOT TRANSMIT ANY MUSIC, MOVIES, IMAGES OR OTHER CONTENT OVER OUR SERVICE UNLESS YOU HAVE THE NECESSARY RIGHTS, INCLUDING ANY COPYRIGHT RIGHTS, TO DO SO.

For information on how to file a copyright infringement notification with us, click here

2. Opening an Account, Registration and Payment for Premium Services

SMILEBOX ACCOUNT REGISTRATION

If you choose to open an account with Smilebox you must provide truthful and accurate information in creating your Smilebox account. Smilebox reserves the right to limit the number of accounts a user can establish on the sites. This limit may change over time at Smilebox's discretion. Smilebox requires all users to be over the age of 18. Smilebox and you both have the right to terminate or cancel your account or a particular subscription at any time. Smilebox has no obligation to provide a refund in the event that your account or a particular subscription is terminated or canceled.

Some of the information we collect from you may be personally identifiable information. We will comply with our Privacy Policy at all times with respect to this information. You are solely responsible for all activity on your account and you may not reveal your password to other users. (If you forget your password, you can tell us your reminder words and we will send you your password.)

SOME SERVICES ARE FOR A FEE

We do offer some "premium" content and service features, and subscriptions for a fee. We will inform you if you are required to pay a fee for the service or feature you are interested in and if you proceed you will be obligated to pay the fees presented to you. PLEASE KEEP IN MIND THAT ANY FEES YOU PAY ARE PAYABLE IN ADVANCE AND ARE NOT REFUNDABLE IN WHOLE OR IN PART. As the account holder, you are responsible for all charges incurred, including applicable taxes, and all purchases made by you or anyone that uses your account.

Smilebox reserves the right to change our fees or billing methods at any time and will provide notice of any such change at least thirty (30) days in advance. All changes will be posted on Smilebox and you are responsible for reviewing the billing section of Smilebox to obtain timely notice of such changes. Your continued use of the Service thirty (30) days after posting of the changes on Smilebox means that you accept such changes. If any change is unacceptable to you, you may cancel your subscription at any time, but Smilebox will not refund any fees. If your use of our services is subject to use or sales tax, then Smilebox may also charge you for any such taxes.

PAYMENT OPTIONS

We only accept payment via credit or debit card. When you provide credit or debit card information to Smilebox you represent that you are the authorized user of the card. Each month that you have a Smilebox account, you agree and reaffirm that Smilebox is authorized to charge your credit or debit card for the subscription fee. You agree to promptly notify Smilebox of any changes to your credit or debit card account number, its expiration date and/or your billing address, and you agree to promptly notify Smilebox if your credit or debit card expires or is canceled for any reason.

FREE TRIALS

We may, from time to time, offer free trials. Please be aware that if you accept a free trial we will begin to bill your account for that feature or subscription when the free trial expires, unless you cancel it before that time; or if you agree to terms of any other promotion associated with it.

Free trials cannot be combined with any other offer. If you have accepted a Club Smilebox free trial, you are not eligible to receive an additional free trial.

3. Legal Protections

DISCLAIMER OF WARRANTY

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. SMILEBOX EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. SMILEBOX MAKES NO WARRANTY THAT ITS SERVICE WILL MEET YOUR REQUIREMENTS, OR THAT ITS SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE. YOU ACKNOWLEDGE THAT SMILEBOX DOES NOT CONTROL CONTENT, PRODUCTS OR SERVICES OFFERED BY ADVERTISERS, THIRD PARTIES OR OTHER USERS ON OR THROUGH THE SERVICE.

LIMITATION OF LIABILITY

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL SMILEBOX BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO THE SOFTWARE, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF Smilebox HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In no event shall Smilebox's total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed amounts paid to it by you over the prior 12 months. The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

INDEMNIFICATION

You agree to indemnify and hold Smilebox harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Service, the violation of these Terms of Use by you, the infringement by you (or other user of the Service using your account) of any intellectual property or other right of any person or entity or violation of any federal, state or local law or regulation.

4. Term

The term of this Agreement will commence upon your use of the Service and will survive even after you have stopped using the Service.

5. Miscellaneous

These Terms of Use shall be governed by and construed in accordance with the laws of the state of Washington. You agree to submit to the exclusive jurisdiction of the courts of the State of Washington, provided, however, that Smilebox, in its sole discretion, may elect to settle any litigation in any way arising out of or relating to your use of the Service through binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Any such arbitration shall be conducted in Seattle, Washington, and judgment on the arbitration award may be entered into in any court having jurisdiction thereof. If any provision(s) of the this Terms of Use or the software license agreement you may enter into with Smilebox prior to downloading Smilebox software (the "EULA") is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect. Smilebox's failure to exercise or enforce any right or provision of this Terms of Use or EULA shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Smilebox in writing. You and Smilebox agree that any lawsuit arising out of or related to the Service must commence within one (1) year after the cause of action arises; otherwise, such cause of action is permanently barred.

6. Modifications to the Service or Legal Terms

Unless otherwise provided, Smilebox may change the Terms of Use or the EULA at any time in its sole discretion. In the event of any material or substantial change in the terms and conditions of this Terms of Use or the EULA, Smilebox may notify you via e-mail, and/or by posting an announcement of the changes on the Service. By using the Service after any change you acknowledge and accept the changes.

Smilebox Terms of Service for Club Smilebox

These Terms of Service for Club Smilebox Services ("Agreement") is a legal agreement between you (either an individual or an entity) and Smilebox, Inc. and its suppliers and licensors (collectively "Smilebox, Inc.") for the Club Smilebox Services ("Services"). The Services include access to content as described. You may only receive the Services if you are a Service subscriber in good standing with a valid, authorized credit card on file with Smilebox, Inc., or if you are in the trial period of the Services. If you do not agree to the terms of this Agreement, do not purchase or use the Services.

YOU AGREE THAT YOUR USE OF THE SERVICES ACKNOWLEDGES THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.

THE SERVICES MAY BE PROVIDED TO YOU ON A FREE OR TRIAL BASIS AT THE SOLE DISCRETION OF SMILEBOX, INC.

YOUR USE OF SMILEBOX SOFTWARE ("SOFTWARE") WILL BE GOVERNED BY THE SMILEBOX LICENSE AGREEMENT ACCOMPANYING THE SOFTWARE, AN ELECTRONIC COPY OF WHICH HAS BEEN INSTALLED IN THE SMILEBOX FOLDER ON YOUR COMPUTER UPON INSTALLATION OF THE SOFTWARE.

THE TERMS OF THIS AGREEMENT SHALL SUPPLEMENT THE TERMS AND CONDITIONS OF THE SMILEBOX LICENSE AGREEMENT, WHICH SHALL BE INCORPORATED HEREIN BY REFERENCE.

1. Payment & Services

BILLING AUTHORIZATIONS FOR FREE TRIAL MEMBERSHIPS

As part of the free trial offer, you agree that Smilebox may obtain a pre-authorization for the subscription fee amount to verify the validity of your credit or debit card.

INITIAL SUBSCRIPTION PAYMENT AND AUTOMATIC SUBSCRIPTION RENEWAL

Following the expiration of a trial period that may be provided to you in the sole discretion of Smilebox, Inc., you agree to pay Smilebox, Inc. the applicable service charges (e.g. monthly or annually) for your use of the Services using a valid credit or debit card, plus any applicable taxes, in accordance with the billing terms and prices in effect at the time the fee or charge becomes payable. You authorize Smilebox, Inc. to automatically bill the charge card you provide on each applicable subscription period renewal date until you cancel the Services. Payments are billed in advance at the beginning of the applicable subscription period.

REFUND POLICY

All payments are non-refundable except at the discretion of Customer Support at at http://support.smilebox.com. You may cancel the Services at any time, but Smilebox, Inc. will not refund any remaining portion of your subscription fees, including any minimum commitments, already billed to your account. You agree to provide Smilebox, Inc. with a valid credit or debit card and accurate, complete and updated information required by the subscription registration form. Failure to comply may result in the immediate termination of Services.

PAYMENT METHOD

Smilebox accepts credit and debit cards as forms of payment. Smilebox may obtain a pre-approval from the credit or debit card company for an amount up to the amount of the order. Billing to your charge card occurs at the expiration of your trial period and upon renewal. Please check with your bank regarding any policies they have concerning online purchases. If a purchase has been declined online due to credit or debit card issues, please check with your bank.

Smilebox, Inc. will assess an additional 1.5% (or the highest amount allowed by law, whichever is lower) per month late charge if your payment is more than 30 days past due. That amount is also due immediately. You are responsible and liable for any fees, including attorney and collection fees, that Smilebox, Inc. may incur in its efforts to collect any remaining balances from you. You also agree that you will be billed for and will pay any outstanding balances if you cancel the Services, or the Services are terminated. You agree to notify Smilebox, Inc. about any billing problems or discrepancies within 30 days after they first appear on your account statement. If you do not bring them to Smilebox, Inc.'s attention within 30 days, you agree that you waive your right to dispute such problems or discrepancies.

During your active subscription period, you are entitled to unlimited Premium usage of the designs in the Smilebox catalog.

To use the Services, you must install the Software. You agree to be bound by the End User License Agreement for Smilebox presented to you when you install the Software. The End User License Agreement for Smilebox addresses the software license for the Software and any Designs ("Content") that you download using the Software.

2. Your Right to Cancel Club Smilebox Services

You may cancel the Services at any time. You will not receive any refund or partial refund for any charges already billed to your account. In the event you signed up for a minimum commitment period, you will be responsible for all charges for the entire minimum commitment period. You may cancel the Services by visiting Smilebox Customer Support at http://support.smilebox.com and including: (1) your request to cancel Club Smilebox; (2) your Smilebox account email address; (3) your reason for canceling. We may ask you to provide us with certain other Registered User Information for security and verification purposes. You understand and agree that cancellation of your subscription is your sole right and remedy with respect to any dispute with Smilebox, Inc. This includes, but is not limited to, any dispute related to, or arising out of: (1) any term of this Agreement or Smilebox, Inc.'s enforcement or application of this Agreement; (2) any policy or practice of Smilebox, Inc. including any Smilebox Privacy Policy, or Smilebox, Inc.'s enforcement or application of these policies; (3) the Content available through the Software or the Internet or any change in the Content provided through the Software; (4) your ability to access and/or use the Content; (5) your recipient's ability to access and/or view Content you send to them; (6) any Software or Content provided by or through the Software; or (7) the amount or type of fees, applicable taxes, billing methods, or any change to the fees, applicable taxes, or billing methods.

You understand that upon cancellation of the Services membership, any Premium content that you downloaded during your membership will revert to Basic content, with the exception of any content for which you had purchased the Premium version. Any Premium content purchased prior to the membership period continues to be bound by the terms of the End User License Agreement for Smilebox.

Trial members who cancel their trial membership before the expiration of the trial period will not be billed by Smilebox, Inc. Please allow up to 2 business days after requesting cancellation to receive a confirmation.

3. Smilebox Inc.'s Right to Terminate or Modify Services

Smilebox, Inc. may modify the terms of this Agreement or the Services, including but not limited to the price, content or nature of the Services, upon notice to you. In the event Smilebox, Inc. modifies the Agreement or the Services, you may terminate the Services. Smilebox, Inc. may terminate this Agreement and any Services at any time upon notice to you, provided that you will be entitled to receive the Services for any period for which you have already paid, or a pro-rata refund at Smilebox, Inc.'s sole discretion. Smilebox, Inc. may provide notice by e-mail or by publishing the changes on its website. This Agreement will automatically terminate if you fail to comply with any term. No notice shall be required from Smilebox, Inc. to effect such termination. Upon any termination of this Agreement (whether by you or Smilebox, Inc.), you shall immediately discontinue use of the Services. Your obligation to pay accrued charges and fees shall survive any termination of this Agreement.

4. Service Use Restrictions

You agree that you shall only use the Services in a manner that complies with all applicable laws in the jurisdictions in which you use the Services, including, but not limited to, applicable restrictions concerning copyright and other intellectual property rights. Except as specifically authorized herein, you may not: (i) permit other individuals to use the Services; (ii) modify, translate, distribute or create derivative works of the Services; (iii) rent, lease, transfer, or otherwise transfer rights to the Services; and (iv) remove any proprietary notices or labels on the Services. You may only use the Services for your private, non-commercial use. You may not use the Services in any way to provide, or as part of, any commercial service or application.

You may not attempt to, in conjunction with, any device, software program or service, circumvent technological measures employed to control access to, or the rights in, a Content file. The Service embodies a copy management system required by the laws of the United States, and you may not circumvent or attempt to circumvent this system by any means.

In addition to any other remedies available in equity or law to Smilebox, Inc. and Smilebox, Inc.'s Content suppliers, failure to comply with any of the terms and conditions in this Section 4, Service Use Restrictions, shall immediately terminate your license to the Content and the Services.

5. Personal Information and Privacy

Personal information you provide to Smilebox, Inc. is governed by the Smilebox Privacy Policy at http://www.smilebox.com/privacy-policy.html. Your election to use the Software and Services indicates your acceptance of the terms of the Smilebox Privacy Policy, so please review it carefully if you have any questions about Smilebox, Inc.'s treatment of personal information you provide to us. The Smilebox Privacy Policy discloses information-gathering and dissemination practices for information collected during product purchase, trial sign up and/or product registration. Information may include name, e-mail address, location information, product and service information, information on software downloads and updates, systems information, content preferences, purchase information and credit card billing information. The information is stored on Smilebox, Inc.'s servers and is sent to and from such servers as part of routine product communications that enable Software functionality. Smilebox, Inc. uses this information to:

  1. Verify access rights to premium content, services or software.
  2. Provide you with information about products, services, news and events.
  3. Allow you to purchase and download products and services.
  4. Provide you with advertising, promotions and special offers we feel you may be interested in based on information you provide to us.
  5. Provide you with personalized content, instructions and services.
  6. Calculate license reporting, billing, royalty payments and assessment of service levels.
  7. Understand on an aggregated basis how our products are used, traffic patterns and what types of content and services are most popular with users of our products and services.

This information is treated according to the Smilebox Privacy Policy at http://www.smilebox.com/privacy-policy.html. If you have questions about our Privacy Policy, please visit Smilebox Customer Support at http://support.smilebox.com.

You are responsible for maintaining the confidentiality of your password and account information. You are responsible for all activities that occur in your account and you agree to notify Smilebox, Inc. immediately of any unauthorized account use. Smilebox, Inc. is in no way responsible for any loss that you may incur as a result of any unauthorized use of your user account and password.

6. E-mail Notification

To let you know what new Content and Services are available from time to time, Smilebox, Inc. will send you e-mail describing the latest Content and how to get access to the Content. You agree that as a Service subscriber, Smilebox, Inc. may send you such e-mail to the address you provide. Because this e-mail is necessary for you to receive the Services, you will receive this e-mail even if you have opted out of receiving other e-mail from Smilebox, Inc. If you do not want to receive this e-mail, you may cancel the Services at any time as provided in this Agreement.

COPYRIGHT INFRINGEMENT NOTIFICATION

To file a copyright infringement notification with us, you will need to send a written communication that includes substantially the following (please consult your legal counsel or see Section 512(c)(3) of the Copyright Act to confirm these requirements):

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material. Providing URLs in the body of an email is the best way to help us locate content quickly.
  4. Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.
  5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Such written notice should be sent to our designated agent as follows:

DMCA Complaints
Smilebox, Inc.
15809 Bear Creek Pkwy
Redmond, WA 98052
Fax: (425) 881-9625
Email: copyright (at) smilebox.com

Please also note that under Section 512(f) any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.


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